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Terms & Conditions


This website is owned and operated by CATO. The terms 'we', 'our' and 'Company' refer to CATO. We offer this website, which includes all information as to the products available, to you, the user, with the condition upon your acceptance of all the Terms & Conditions stated herein.

Please read the Terms & Conditions carefully before accessing our website. By accessing it, you hereby agree to be bound by our Terms & Conditions. If our Terms & Conditions are considered an offer, acceptance is only limited to the following conditions. If in any case you do not agree to the Terms & Conditions stated, you may opt not to access the website.

Product Specifications

A majority of our products are handmade by recognized artisans and craftspeople. This entails that no two items are identical. That said, you may expect to encounter minor differences in the finished product.

We have made every effort to display as accurately as possible the images of our products that appear on this online store. However, we cannot guarantee the color of the product that may appear on your monitor’s display, as this may vary depending on the gadget you are using.

Modifications to Products

We reserve the right to limit the quantities of the products that we offer. All descriptions of the product are subject to change at anytime without prior notice. We likewise reserve the right to change the prices of our products without prior notice.

Shipments & Delivery

For now, only orders made within Metro Manila are accepted. Under regular circumstances, such orders will be fulfilled within 3 to 5 business days. Note that this fulfillment schedule does not include public holidays.

We are not liable for any damages caused during shipment. However, note that items are packaged with utmost care and diligence.

Returns and Exchanges

All sales are considered final and are non-refundable. Claims of any defective items will be subject to further inspection and approval. Our products undergo stringent quality control prior to shipment.

In the event that the incorrect product is delivered to you, please reach out to us immediately at Indicate the Order # (e.g. Order # 1005) included in your email confirmation.

Privacy Policy

Customer information will be kept strictly confidential. Personal information will only be used in the fulfillment of orders to customers.

Intellectual Property

All images are original and are a property of CATO unless otherwise stated. Images may not be reproduced for any other purpose. Images are subject to copyright. 

Prohibited Acts

In addition to the prohibition set forth in the Terms & Conditions, you are also prohibited to use the site for any unlawful purposes, to violate our intellectual property rights or of others, to provide misleading information, to collect information or data provided in our website, or to interfere with any security features of our website. We reserve the right to terminate your access for violating any of the acts indicated.

Entire Agreement

The Terms & Conditions posted by us on this website constitutes the entire agreement and understanding between the Company and the user. Any ambiguity in the interpretation of the Terms & Conditions shall not be construed against us.

Contact Information

Questions about the Terms & Conditions may be emailed to us at



Version 1.0, updated November 2020